Customer Relationship Management

Highlights – With the significant shift to universal apps working across various platforms, screen sizes, and operating systems, employees can effortlessly transition between their online and o...

Highlights: It was only after a successful pilot that Lendmark decided to implement the AskNicely Frontline Success Platform. Empowering frontline workers leads to significant revenue gains, e...

Highlights – Viva Sales will automatically capture customer data from Microsoft 365 and Teams, eliminate the need for manual data entry, and provide AI-driven reminders and recommendations. ...

Highlights: With the funding, Alliants will tighten its integration with Zendesk and build several value-added solutions. Four Seasons Hotels and Resorts was one of the first to implement Alli...

Highlights Twilio Engage has been built on Segment, a next-generation customer data management platform. The new omni-channel marketing tool will help marketers deliver campaigns across multip...

Videos can be a powerful tool to help dealerships answer questions from service drive customers and potential buyers. Based on this concept, Covideo, a video messaging software firm based out of India...

Acclimation, a Capgemini company, and SAP Gold Partner, recently broke the news of the release of its Quick Starter – Finance and CRM (Customer Relationship Management) package. The Quick Starter...

Invoice2go, a platform that focuses on streamlining the confidential tasks of owning a small business, recently broke the news of acquiring Booklaunch and Betterlance. With the integration and impleme...

Based on a recent analysis of the North American conversation intelligence market, Frost and amp; Sullivan felicitates Chorus with the 2021 North America Customer Value Leadership Award for aiding sa...

Highlights: Finsure CRM Infynity and NextGen.Net’s ApplyOnline integrate to alleviate duplication of documents The aim is to cut processing time by half by offering a robust solution for Fi...