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Athena RPA Case Study: Employee On-boarding

Athena RPA Case Study: Employee On-boarding

Athena Global
Published by: Research Desk Released: Dec 04, 2019

A large bank wanted to automate their existing employee on-boarding process and improve the engagement experience.

Challenges:

With the plethora of activities involved in the employee on-boarding process involving diverse systems and parties to orchestrate a smooth on-boarding, the process can be extremely time consuming and can often lead to delays for the new hire to be 100% equipped from day 1, hence reducing productivity and ROI of overhead expenses.

Consolidating and organizing all the information associated with a new employee

Eliminating tedious manual entry work

Resolving compliance issues created by outdated forms and protocols

Solution:

Studied and analyzed the on-boarding processes in detail to understand the suitability of RPA

Designed and deployed bots that automatically read and validated data from multiple systems

New employee documents and amp; reports were automatically uploaded to backend systems

Upon completion of the process, new employees were notified via email