Case Study: Turkey’s Isbank

Case Study: Turkey’s Isbank

Published by: Research Desk Released: Oct 17, 2021

Elevated data center performance—building a bridge to a resilient future

Turkey’s Isbank was the first public bank established by the Turkish Republic in 1924. Headquartered in Istanbul, the bank has 25,000 employees and operates over 1,300 branches and a network of over 6,500 ATMs in Turkey and 23 branches in other countries. The bank offers corporate, commercial, retail and private banking services, financial and cash management services, mortgage loans and internet and mobile banking services. Turkey’s Isbank serves over 20 million customers and manages over USD 72 billion in assets. Its stock is traded on the Istanbul and London stock exchanges.

Business challenge
After experiencing a severe network outage, Turkey’s Isbank needed to migrate its servers, apps and data to a new data center to ensure resiliency, without disrupting network operations during the transition.

Working with Kyndryl™, formerly IBM Infrastructure Services, Turkey’s Isbank migrated its servers, applications and operational data to a Tier 4 data center in nine months without disrupting banking services. The new data center helps ensure banking services are available
to customers 24 hours a day, seven days a week, and prepares Turkey’s Isbank for migration to cloud computing.