Best Practices Whitepapers

Robotic Process Automation (RPA) is changing the way many organizations function. UiPath users are now also exploring the benefits that process and task mining can have on maximizing the ROI from auto...

The rapid shift to work from home shines a spotlight on the importance of secure, Wi-Fi connectivity. Getting employees back in the office will be a phased approach with many predictions of a “Hybri...

Speed, simplicity and security are paramount in supporting today’s ever-growing distributed workforce. This paper examines key considerations for secure remote connectivity to ensure compliance and ...

It’s 2020 and your workforce is no longer confined to the office. The devices they use are no longer managed BlackBerry devices given to them by the endpoint team. They are personal BYOD smartphones...

Now more than ever, business leaders are looking for ways to ensure that their employees can be productive while working from home. Collaboration tools, such as Microsoft 365, Teams, Zoom, and others,...

Your users deserve an Office 365 experience that helps them collaborate more effectively and work more efficiently. But if your network isn’t up to the task, your Office 365 deployment and its many ...

This leading retailer needed an advanced service model to keep up with franchise growth—one that tracked service response times against promised SLAs and put information at franchise owners’ finge...

Achieving success as a retailer depends on engaging and appeasing Generation Z. Poised to make up 32 percent of the world’s population, retailers need to appeal to them as consumers and employees if...

Enhance situational awareness on the battlefield with an ATAK mobile solution....

Are you considering an outsourced help desk solution, but there’s something holding you back? Perhaps your current help desk appears to be running smoothly, and you don’t feel there is enough evi...