Chatbots

Highlights: With the rising popularity of chatbots, it is no surprise that more businesses are flocking to get one of their own. Expectations of chatbots are endless, so, without an exact blue...

Highlights As a result of technological advancements and big data, search engines can now filter and classify content, allowing consumers to avoid going through all websites. Chatbots are the...

The decade gone by has seen the modern service desk evolve rapidly. Among other technologies, the chatbot has contributed significantly to enhance customer experience. It goes without saying that with...

Chatbots are now a highly demanded entity, especially when it comes to corporate communications. But before we rush into making any decision, it is essential to understand the working of chatbots, the...

We know of bots helping organizations streamline their work processes, but there are others that are ruining the Internet as well. Often termed as bad bots, they can scrape any website, manifest false...

Coronavirus has changed the way we look at the world today. The situation that the world is currently into owing to COVID-19 is an unpredictable one. Many look at it as an opportunity, while many stil...