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Keeping Tax Exempt Customers Happy

Keeping Tax Exempt Customers Happy

Avalara
Published by: Research Desk Released: Oct 01, 2020

Managing tax exempt sales is complex, with variations in tax jurisdictions across the country. But a poor process for handling exemptions can be a source of frustration, reducing customer retention and company profits. Exemption certificate management is an often overlooked part of that process, but can have a huge impact on the satisfaction of tax exempt customers. This paper covers how inadequate processes for managing exempt customers and exemption certificates can impact your business.