Whitepapers

Findings: Amazon Connect Helps Reduce Costs and Improve Customer Experience Cloud subscription cost savings of 31% AWS commissioned Forrester Research consulting to conduct a Total Economic Impact�...

Give your contact center the agility it needs by freeing your agents to work securely from wherever they need to be. In this new eBook, you’ll discover how to use fully managed AWS End User Computin...

Boost your contact center with machine learning and analytics Modernize your customer experiences by introducing artificial intelligence and machine learning intelligence to your contact center. No...

Findings: Amazon Connect Helps Reduce Costs and Improve Customer Experience Cloud subscription cost savings of 31% AWS commissioned Forrester Research consulting to conduct a Total Economic Impact�...

Boost your contact center with machine learning and analytics Modernize your customer experiences by introducing artificial intelligence and machine learning intelligence to your contact center. No...

Give your contact center the agility it needs by freeing your agents to work securely from wherever they need to be. In this new eBook, you’ll discover how to use fully managed AWS End User Computin...

우주 정거장에 도달하는 꿈을 현실로 옮기고, COVID 이후 여행을 활성화하며, 드론을 이용한 말라리아 퇴치를 위한 혁신적인 기술 개발에 노력을 기울이...

Wednesday, 14 July 2021 Innovation Day Opening and Keynote (90mins) From habitable space destinations, to enabling travel post COVID and drones leading the frontline battle against malaria, jo...

Building a culture of security is a team effort, and the seeds need to be planted early. It requires buy-in from the top and understanding from the rest. Most of all, it requires cohesion.  In thi...

The companies that succeed are the ones that invest in their people. It’s not enough to have smart people at the top—the only way to survive and thrive is to ensure that critical knowledge is shar...